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COMM16165: Technical Reports and Presentations: Product Info

Product Specifications

The best place to go for product specifications is directly to the manufacturer's website. For example, interested in Dell Small-to-Medium Business laptops? Check out their site for product specs.

Databases

For each of these databases, try searching a specific company or product that relates to your topic. You may also perform a more general search and add review to your keywords: example "retail software" AND review

Magazines and Journals

For each of these online magazines, click the "Search within this publication" link located above the Product Details.

The CRAAP Test

The CRAAP Test provides an easy way to evaluate websites (and also any kind of source) you find for your research.

Currency

  • When was the information published or created?
  • Is the information current and up-to-date?
  • Has it been revised or updated? When? Is there a date posted?
  • If online, are there broken links?

Relevance

  • Does the information relate to your topic?
  • Who is the intended audience and is the information presented at an appropriate level? (too elementary, too advanced)
  • Can you find the same or better information in another source?

Authority

  • Who is the author/publisher/source/sponsor? Is there a name even posted?
  • What are his/her qualifications? Can you find anything about the person or company?
  • If online - look at the doman (.edu, .gov, .gc.ca, etc.) in the URL. What does it tell you?

Accuracy

  • Is the information supported by evidence? Can you verify it at another source?
  • Has the information been peer reviewed or refereed? (You may not find this on a lot of websites).
  • Does the author list his or her references, or provide credit somehow to their sources?
  • Does the language seem biased? Is the tone objective (i.e. free of emotion)?

Purpose

  • What is the purpose of the information (to inform, teach, sell something, entertain the reader, etc.)?
  • Is the information fact, opinion, or propaganda?
  • Bias: a tendency to believe that some people, ideas, etc., are better than others that usually results in treating some people unfairly (Merriam-Webster Dictionary, 2014). Is the point-of-view objective and impartial?
  • Do the authors make their intentions or purpose clear? Can you identify the main argument of the work?