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Ask a Librarian: Online Chat

Got a question about finding information or using library services?

Chat with us online to get instant answers for course related research.

Ask A Librarian

When can we chat?

Chat with us during the Library's regular open hours: 

  • Monday to Thursday: 8:30 am - 10:00 pm
  • Friday: 8:30 am - 4:30 pm
  • Saturday to Sunday: 11:00 am - 4:00 pm

Hours are subject to change. See Closures and Reduced Hours for more information. 

Sheridan's Library Chat service is here to help. Please note:

  • Ask a Librarian assists Sheridan students and faculty with questions related to library services and resources.
  • While we try our best to answer questions as promptly as possible, during peak times you may be asked to wait for a few minutes, or to contact library staff directly.
  • Library staff will treat all visitors with respect and expect the same level of respect in return. See the Sheridan Code of Conduct for more information.
  • Library staff reserve the right to end a chat session at their discretion.
  • Visitors should refrain from disclosing any personal or private information during the chat session as much as possible.
  • Ask a Librarian is only available during the library's open hours.
  • Hours are subject to change without notice. See: Closures and Reduced Hours