Performance Management (5 min 40 s)
Competency model examples & resources
- Behavioral Competency Dictionary. McInnes Cooper.
- Behavioural Competencies. Human Resources for the B.C. Public Services.
- CMCH Dictionary of Behavioural Competencies.
- Competency Dictionary. Harvard University.
- Competency Library. (PDF) CPS HR Consulting.
- Competency models and performance management - getting it right. PMC Training, Performance Management Consultants.
- Introducing the new Behavioural Competency Model. BOC. (PDF)
- Leadership Competency Model. California Department of Human Resources.
- Public Health Competency Based Employee Performance Management: A Guidebook For Managers and Employees.
- SHRM Competency Model. Society for Human Resources Management.
Articles & eBooks
Bonder A, Bouchard C, Bellemare G. Competency-Based Management--an integrated approach to human resource management in the Canadian public sector. Public Personnel Management. 2011;40:1. Link
Lee JG, Park Y, Yang GH. Driving Performance Improvements by Integrating Competencies with Human Resource Practices. Performance Improvement Quarterly. 2010;23:71-90. Link
Mondore SP, Douthitt SS, Carson MA, Society for Human Resource Management (U.S.), Books24x7 I. Business-Focused HR: 11 Processes to Drive Results. Alexandria, Va: Society for Human Resource Management; 2011. Link
SanghiS. The Handbook of Competency Mapping: Understanding, Designing and Implementing Competency Models in Organizations. Los Angeles, Calif: Response Books; 2007. Link
Seema Sanghi. Generic competency dictionary. In: New Delhi: SAGE Publications India Pvt Ltd; 2007. Link
