Research & Citation Help

The library provides research support to current Sheridan students, faculty, staff, and alumni during library service hours. We provide guidance for defining information needs, building good search strategies, and evaluating and retrieving information, so that you can organize and apply information in the creation of new knowledge. We also help locate publication information and interpret style guide rules.

What we offer

Our online chat service is available during library service hours. Library staff from across the three campus libraries are available to answer research and citation questions related to Sheridan assignments and curriculum.

In most instances, chat sessions will last up to 20 minutes maximum in duration. After this time, queries that prove too complex will be continued via email or the user will be encouraged to visit the nearest campus library reference desk in person.

Online Chat: Chat with Us

Telephone and email questions will receive a response within 48 hours of receipt during library hours when you provide clear contact information. On occasion, requests received on weekends will receive a response on the following weekday when subject specialists and administrators are more readily available.

Phone: 905-845-9430 ext. 2482

Research guides can help point you to the best resources to start your research. They are built by library staff, tailored to specific programs and courses at Sheridan, and available 24/7. Plus, find research guides on citing your sources, using sources, choosing a topic, and more!

All Research Guides

Liaison Librarians are available during library service hours for more in-depth support. Book a half hour appointment with the librarian for your faculty.

Faculty may also book synchronous or asynchronous workshops focusing on research or citation skills.

Contact your Librarian


APA Style is the most commonly used citation style at Sheridan college.

For some courses, professors may choose an alternative citation style, such as MLA Style, Chicago Style, AMA Style, etc. If you are unsure of which style to use, please see your assignment instructions.

No. You are responsible for proofreading your own work. However, tutoring and library staff can answer questions about essay or report writing, or citing sources appropriately. Our role is to help you improve your own proof-reading skills.

Reference Services Policy

There are lots of great tools available to you! However, some citation tools are better than others, and some are easier to use than others. The key is choosing the right one that works for you.

Zotero and Microsoft Word

If you are using websites, Zotero or the citation builder in Microsoft Word are likely sufficient. Zotero will capture most of the bibliographic information of online resources for you and then generate a reference list. Microsoft Word requires that you input the bibliographic information manually, but will then help you build in-text citations and a reference list.

Keep in mind that no citation builder is perfect. Be sure to proofread all citations and references before submitting your paper!

Get Help

For assistance with doing research or citation, please:

Chat with us

Book a Citation Appointment ​

Appointments with English/Writing Tutors or AIR Specialists can be booked through TutorOcean.

We reserve the right to refuse to answer questions we find inappropriate including intrusive personal questions. All members of the Sheridan community are expected to adhere to the Student Code of Conduct at all times. For a list of limitations to our services, please see the Reference Services Policy.