LinkedIn Learning UX Tutorial Excerpt
Streaming Video
- User Research Fundamentals for Designers In this User Research Fundamentals for Designers training course, expert author Christine Perfetti will teach you practical methods and techniques for gathering user feedback and conducting your own user research projects. This course is designed for the absolute beginner, meaning no experience with user research is required.You will start with an overview of UX research methods, then jump into learning how to plan a usability study. From there, Christine will teach you about user recruitment, task design, and how to build the prototype. This video tutorial also covers how to moderate a usability study, analyze the data, and communicate the study results. You will also learn about user interviews, including the logistics and interviewing tips, topics to cover, and data to collect. Finally, you will cover personas, expert reviews, diary studies, and Lean UX research techniques.Once you have completed this computer based training course, you will be fully capable of gathering your own user feedback and conducting usability tests, user interviews, expert reviews, and diary studies. Working files are included, allowing you to follow along with the author throughout the lessons.
- UX Research Fundamentals User experience is all about catering the design of a product or service to fit the needs of users. UX research plays an important part in this, helping you thoroughly understand those users, assess how well you're serving their needs, and uncover opportunities to create something even better. This course introduces the fundamentals of user experience research so that anyone can understand the benefits and start integrating research into their everyday design and development process. Start watching to learn how to use UX research to find the answers to the most basic questions about your customers—who, what, when, why, and how—and drive better user experiences and business outcomes. Topics include: An overview of research methods, including usability testing, interviewing, eye tracking, surveys, and many more A review of the main types of research, including quantitative and qualitative, behavioral and attitudinal, and moderated vs. unmoderated Determining the right methodologies based on organizational environment, client type, and project stage Targeting the right research participants Crafting the right questions in the right way Analyzing and presenting your data
eBooks
Information Users and Usability in the Digital Age by
Information users and usability constitute the main building blocks of today's electronic information world. This important new text is the first to give a holistic overview of all of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important and equips them to play a proper role in designing user-centred information systems and services and to properly exploit information services for the maximum benefit of users. It covers all of the major issues, the current situation and what the various research studies from around the world show. The chapters are: An introduction to information users and usability Information needs and user studies Human information behaviour studies and models Usability study basics Usability study participants Usability data analysis Web usability The usability of digital libraries Digital divide, digital natives and usability Issues and trends in usability research. Readership: The is essential reading for researchers and practitioners interested in the design and evaluation of digital information systems and services, as well as for students on library, information, and digital library courses.
ISBN: 9781856045971Publication Date: 2011-01-01
Measuring the User Experience by
Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience
ISBN: 9780124157811Publication Date: 2013-07-03
The Moderator's Survival Guide by
The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you'll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. Practical, field-tested, and actionable tips for what to do and say-and what NOT to do or say-in each situation. Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely. Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.
ISBN: 9780124047006Publication Date: 2013-11-19
Quantifying the User Experience by
Quantifying the User Experience: Practical Statistics for User Research offers a practical guide for using statistics to solve quantitative problems in user research. Many designers and researchers view usability and design as qualitative activities, which do not require attention to formulas and numbers. However, usability practitioners and user researchers are increasingly expected to quantify the benefits of their efforts. The impact of good and bad designs can be quantified in terms of conversions, completion rates, completion times, perceived satisfaction, recommendations, and sales. The book discusses ways to quantify user research; summarize data and compute margins of error; determine appropriate samples sizes; standardize usability questionnaires; and settle controversies in measurement and statistics. Each chapter concludes with a list of key points and references. Most chapters also include a set of problems and answers that enable readers to test their understanding of the material. This book is a valuable resource for those engaged in measuring the behavior and attitudes of people during their interaction with interfaces. Provides practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Show practitioners which test to use, why they work, best practices in application, along with easy-to-use excel formulas and web-calculators for analyzing data Recommends ways for practitioners to communicate results to stakeholders in plain English Resources and tools available at the authors' site: http://www.measuringu.com/
ISBN: 9780123849687Publication Date: 2012-03-16
