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Career Catalyst Training Program

Create organizational change through inclusive leadership

Competency description

Workplaces require you to interact across diverse environments while recognizing and valuing differences to ensure all people are given equal opportunities and treated with fairness and respect. Equity, Diversity & Inclusion includes your ability to embrace and learn from diverse backgrounds, perspectives and experiences. 

Competency outcomes

  • Demonstrate inclusive behaviours where differences are respected and appreciated  
  • Value differences across dimensions such as race, gender, culture, religious belief, sexual identity, etc.  
  • Evaluate the impact of one’s actions and decisions on the dignity and wellbeing of others  
  • Develop knowledge of cultural norms and one’s own assumptions and biases, demonstrating behaviour that is adaptable to the situation  
  • Incorporate opportunities to learn about new cultures with curiosity and motivation  
  • Act as an ally with others by listening, responding in a supportive and empathic manner, and asking how you can help 

Learning activities

The Empathy Walk is adopted from Otto Scharmer’s Theory U and developed by MIT’s Ed Schein. The purpose of the Empathy Walk is to develop empathy for someone different from yourself (different values, experiences, etc.) and to develop your skill in establishing a relationship across a significant boundry.  

Daniel Hooper Campbell is Chief Diversity Officer of eBay. In this talk from #movethedial Summit in Toronto he talks about breaking conventionalism and three questions we must ask when it comes to diversity and inclusion.  

Catalyst has prepared an infographic on practices and behaviours for being inclusive every day.  

Intercultural competence is about the knowledge, skills, attitudes, and outcomes that allow individuals to drive organizational results by focusing on cultural awareness.

In this TEDx Talk, Kristen Pressner explores how we can recognize our own hidden biases and keep them from limiting us.  

In light of recent events and tragedies, there’s been interest in wanting to becoming ‘allies’. Through this resource, explore how allyship is defined, why it is necessary, as well as practices.